Algemene voorwaarden

Overview

Welcome to VYZN! The terms “we,” “us,” and “our” refer to VYZN. VYZN operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). VYZN is powered by Shopify, which allows us to provide the Services to you.

The following Terms of Service, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, you may not access or use our Services.

Article 1 – Access and Account

By agreeing to these Terms, you represent that you are of legal age in your state or province of residence and that you have given us permission to allow any minor family members to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our stores or purchasing products or services, we may request certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to anyone else.

Article 2 – Our Products

We strive to provide accurate descriptions of our products and services. However, product colors and appearance may differ from how they appear on your screen due to device type and settings.

We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match their depiction in our store.

Product descriptions may be updated at any time without prior notice. We reserve the right to discontinue any product at any time and may limit quantities per person, region, or jurisdiction.

Article 3 – Orders

Placing an order constitutes an offer to purchase. VYZN reserves the right to accept or reject your order at our discretion for any reason. Your order is only accepted once VYZN confirms it. Payment must be received and processed before acceptance.

Check your order carefully before submitting. Cancellation requests may not be honored after acceptance. If we do not accept, modify, or cancel your order, we will notify you via the email, billing address, and/or phone number provided during checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK]. Orders are for personal or household use only, not for resale or export.

Article 4 – Pricing and Billing

Prices, discounts, and promotions may change without prior notice. The price charged is the one in effect when the order is placed and will appear in your confirmation email. Prices are exclusive of taxes, shipping, handling, customs duties, and import fees unless stated otherwise.

In-store and online prices may differ. Promotional offers may have separate terms that take precedence over these Terms.

You agree to provide accurate, complete, and current account and payment information, including credit card numbers and expiration dates, and to promptly update any changes. You represent and warrant that all provided payment information is valid, authorized, and sufficient to cover your purchase.

Article 5 – Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other events beyond our control. Risk and title transfer to you once the products are handed to the carrier.

Article 6 – Intellectual Property

Our Services, including all trademarks, text, displays, images, graphics, product reviews, video and audio content, and design elements, are owned by VYZN, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

You may use the Services only for personal, non-commercial purposes. Reproduction, distribution, modification, public display, or creation of derivative works without prior written permission is prohibited. Unauthorized use may violate federal and national intellectual property laws.

VYZN’s names, logos, product names, service names, design elements, and slogans are trademarks of VYZN or its affiliates. Shopify trademarks are owned by Shopify. All other trademarks belong to their respective owners.

Article 7 – Optional Tools

You may access third-party customer tools as part of the Services. We do not control these tools and provide them “as-is” without any warranties. Use of optional tools is at your own risk, and you must comply with the terms of the third-party provider.

Future features or tools may also be added and are subject to these Terms.

Article 8 – Links to Third Parties

The Services may contain third-party content or links. We are not responsible for evaluating such content. Accessing third-party websites is at your own risk. We are not liable for any issues arising from use or transactions with third-party websites.

Article 9 – Relationship with Shopify

VYZN uses Shopify to provide the Services. All sales are directly between you and VYZN. Shopify is not responsible for any aspect of your purchases, and you agree to release Shopify from any related claims or liability.

Article 10 – Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy [LINK]. Some information may also be subject to Shopify’s Privacy Policy [LINK]. By using the Services, you acknowledge reading these policies.

Article 11 – Feedback

By submitting feedback (ideas, suggestions, reviews, proposals), you grant VYZN a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, distribute, and display such feedback for any purpose, including commercial use. You warrant that you own or have rights to the feedback.

Article 12 – Errors, Inaccuracies, Omissions

Information provided may contain typographical errors or inaccuracies. We reserve the right to correct, modify, or update content and cancel orders as necessary, without prior notice.

Article 13 – Prohibited Use

You may only use the Services for lawful purposes. You may not:

  • Violate laws or regulations

  • Infringe intellectual property rights

  • Harass or harm others

  • Transmit false or misleading information

  • Upload harmful code or viruses

  • Use automated tools to scrape data
    Violation may result in account suspension or termination.

Article 14 – Termination

We may terminate your access at any time. You remain liable for amounts owed up to termination. Certain provisions (IP, feedback, disclaimers, limitations of liability, privacy, etc.) survive termination.

Article 15 – Disclaimer of Warranties

All Services and products are provided “as-is” without warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

Article 16 – Limitation of Liability

To the fullest extent permitted by law, VYZN, its partners, affiliates, Shopify, and their representatives are not liable for any damages, losses, or claims arising from the use of Services or products.

Article 17 – Indemnification

You agree to indemnify and hold harmless VYZN, Shopify, and their affiliates from claims, liabilities, losses, or expenses arising from your breach of these Terms or applicable laws.

Article 18 – Severability

If any provision is invalid, the remainder remains enforceable.

Article 19 – Waiver; Entire Agreement

Failure to enforce any right does not waive it. These Terms, together with site policies, constitute the entire agreement between you and VYZN.

Article 20 – Assignment

You may not assign these Terms without prior written consent. We may assign without notice.

Article 21 – Governing Law

These Terms and related agreements are governed by the laws of the jurisdiction where VYZN’s headquarters are located.

Article 22 – Headings

Headings are for reference only and do not affect interpretation.

Article 23 – Changes to Terms

We may update or modify these Terms at any time. Continued use of Services constitutes acceptance of changes.

Article 24 – Contact Information

For questions regarding these Terms, contact us at:

VYZN
Email: contact@vyzn.nl
Address: Japanstraat 2, Alphen aan den Rijn, Netherlands
KVK Number: 95974520